Deleting a Folder and Moving the Cases

To delete a folder and move the cases it contains to a different folder, begin on the Folder Management page.

NOTE: You must already have or create a receiving folder for cases before beginning this task.

1. On the Go To menu, click Cases and then click Cases by Folder in the navigation pane.

   -or-

   On the Home page navigation pane, click Folder List under Case Management.

   The Folder Management page opens and displays all the folders to which you have access and the properties of the folders.

2. In the first left-side column of the Folder Management grid, select the check box for the folder you want to delete.
3. Above the Folder Management grid, click Delete Folder and Move Cases.

   A list of folders opens.

4. In the folder list, select the destination folder where the cases will move to.
5. On the Confirm Delete box:
   • Click Yes to delete the selected folder and move the cases to the selected folder, or
   • Click No or Cancel to return to the Folder Management page without deleting the selected folder and cases.