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Deleting a Case

To delete a case, begin on the Case Management page.

  1. On the Go To menu, click Cases.

    -or-

    On the Home page navigation pane, under Case Management, click Case List.

  2. In the first left-side column of the Case Management grid, select the check box for each case you want to delete.
  3. In the Case Management toolbar, click Delete.
  4. On the Confirm message box:

NOTE: If you delete all of the cases, the grid collapses until you create and save a new case.